About Delphi Solutions Corp.
Delphi Solutions Corp., a Tunstall Business Partner, is one of the largest providers of telecommunications systems and associated services across Canada. For nearly a quarter of a century, the Company has provided state-of-the-art systems to more than 20,000 customers from quality manufacturers that include Mitel, Nortel Networks, Panasonic, Toshiba and others.

Leasing your equipment shifts the responsibility and risk of ownership from you to Delphi Solutions. This means that Delphi Solutions backs their products and maintenance through a Lease Agreement with you while assuming full responsibility for the efficient operation of the equipment during the period of the Agreement. Under a traditional equipment lease, the equipment is typically financed by a third party with the expectation of full payment – regardless of whether the service is good or bad; whether the seller remains in business; and whether the equipment manufacturer provides adequate support. As a result, all the risk of ownership, service and support are shifted to you. Under a Lease Agreement with Delphi Solutions we agree to link financing and maintenance in a single agreement. In this way we make a significant commitment – unmatched by other competitors – regarding the quality of our products, the skill of our technicians and support staff in providing ongoing service, our financial strength and the fundamental importance of our ongoing customer relationships. We believe that linking the leasing concept with service makes the Lease Agreement a true partnership – and a guarantee of protection for your critical telecommunications lifeline.

Flexible payment options; lease or purchase. For example, to accommodate your resident occupancy plan, we can arrange a stepped lease until you achieve full occupancy i.e. four steps over a 12-month periods.

Leasing frees up working capital: Both maintenance and financing are administered and paid monthly for the initial transaction and any supplemental agreements. This frees working capital for use in the customer’s business and improves cash flow

Leasing allows customers to keep up with technology: With simple supplemental agreements and advantageous cash flow, upgrades are easy to incorporate in the system and customers can keep abreast of evolving technology. This means a system that is able to evolve and continue to meet future customer telecommunications needs.

Additional revenue generation potential through PBX (Billing Dial Tone) integration, fall detectors, pendants and medical reminders will result in a full payback as well as improved staff productivity. In addition flexible resident billing options (We do it all or partially; you do it directly, etc.) are available. As well, residents can easily be moved from room to room without any extra cost to move their phone lines. You could charge a $35 or $50 administration fee, but your costs for this service is zero.

Excellent customer service: providing our customers with quality technology products and support on a continuous basis. Our goal is to build long-term relationships with our customers by providing quality products, solutions and services. We also provide full equipment maintenance and support programs for our customers 24 hours a day, every day of the year. Service protection plans to meet individual customer needs are available to ensure uninterrupted service.

Remote Maintenance (RMAT) as well as Remote Moves, Adds, and Changes (RMAC) allow certified technicians to diagnose and potentially clear customer troubles before dispatching a truck, saving time and money. Up to 40% of service calls can be cleared without a site visit – minimizing critical down time and providing faster service.

"Delphi on Demand" Services are two services that are there when you need them most. Emergency Connect is a disaster recovery solution - because "going off the air" is not an acceptable business solution. And Reservationless Conferencing - conference when ever, where ever and with whomever.

Delphi@yourservice is Delphi’s secure, password-protected site on which customers can view critical information about their accounts. Billing can be verified online - And customers that want to check past invoices, equipment lists or service contracts can do so. This innovative web site is one of the many ways Delphi delivers outstanding service to customers, who can now access their accounts via the web and view information that is updated every five minutes. In addition to viewing information about their accounts, customers can also place a service call for moves, adds or changes to their equipment systems online, which goes immediately into queue for dispatch. Once placed, the customer can track the status of that call on the web. For customers with a preference for personal assistance our Customer Service Representatives are available as before.