Improved Quality of Care
• Major staff productivity improvements and quality of service resulting from direct voice communications with the residents, and the ability to cancel frivolous or non-urgent calls remotely.
• Flexible backup alternatives not available from traditional Nursecall systems, such as 10 levels of escalation, without the need for either a PC or additional software.
• Integrating your nurse call system with pagers and cordless telephones will help to eliminate the noise and visual confusion of traditional nurse call systems with lights and alarms.
• Wireless communications for greater resident safety in their suites, i.e. pendants for residents and wireless telephones for the staff which.

Reliability
• There is significantly increased reliability since there is no single point of failure, as each device is on its own telephone line. This increased reliability translates directly into lower maintenance costs. In fact there is no need for service calls as our service department can diagnose the Telecom 4000 remotely. Similarly, Delphi Solutions can diagnose their PBX switch remotely.

Improved Communication
• All employees can have Direct Dial numbers, which allow easy access from the outside without having to go through the receptionist. This will greatly cut down the number of calls through the main desk.
• All residents and employees can have voicemail, which will greatly improve your ability to communicate internally as well as allow you to send a message to all of your residents and employees simultaneously.
• 911 calls that are dialled from a resident’s room are notified to the main console. Any 911 call from within the building automatically registers on the main attendant console. They will know which room has made the call and be prepared for the Emergency Response team.
• Access to facilities such as the kitchen, or any of the departments is accessed through a 3 or 4 digit local for your residents or employees.
• Direct overhead paging through the telephone system into the common areas, hallways and residents rooms.

Cost Savings
• Major cost savings since no Nursecall conduit is required, as it uses the standard telephone cable already in place.

Service and Support
• One-Stop shopping for both systems; sales and service.