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The CMS 4000 Database is a software
product which enhances the Tunstall emergency response
system
solution. CMS 4000 Database is used to record and manage
data, providing users with the information they need
to handle
emergency
calls quickly and efficiently.
The CMS 4000 Database automatically
provides users with relevant help by displaying special
on-screen
windows to guide them as they handle an emergency call.
The user will see details of the type of alarm, resident's
home environment and situation, and information to
carry out the required actions, and inform the relevant
contacts.
An automatic history function documents
all incoming calls with the reason for each call and
the actions taken.
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